Digital profile saved. We are now pending your physical foot molds to finalize the 3D clinical customization.
Your plan is ready. We are ready to make your custom pair. We use high-tech software to scan your future molds. This helps us design and build your insoles for your feet.
Build Strength
We use your weight of --- lbs to make the shell strong. This keeps the support firm.
Profile Design
We use your conditions to design your build. We add support exactly where you need it.
Target Relief
We use medical grade cushioning to help your pain areas. This helps your feet feel good all day.
Shell SettingCalculated
Your full 3D diagnostic metric report and details is saved below.
New Patient Offer
Take an additional $30.00 OFF prices shown.
Code Comfort30 will be auto-applied at checkout.
All set. Which package works best for you?
Dr. William Naughton, DPM
Board CertifiedChief Medical Officer - NPI: 1245247089
Experience professional-grade biomechanical correction designed to meet your immediate pain relief and long-term structural health needs – accessible directly from home.
Board Certified Oversight
Every pair is reviewed by experts, ensuring clinical accuracy.
30+ Years Experience
Dr. William Naughton, DPM brings decades of orthotics expertise.
Medical-Grade Materials
We use the same high-performance polymers as top podiatry clinics.
How is Bilt Labs different from other online orthotic brands?
Unlike many online brands that outsource production overseas or rely on soft EVA foam or generic 3D printing which can degrade quickly, Bilt Labs designs and manufactures every pair 100% in the USA. We use medical-grade polymer shells—the exact same materials used in podiatry clinics. Our designs are strictly overseen by a Board-Certified DPM, ensuring you get clinical-grade structural support rather than just expensive cushioning.
Why choose custom over store-bought?
Store-bought insoles are mass-produced for an 'average' foot, providing simple cushioning that often flattens out quickly. Custom orthotics are medical devices made from a mold of your specific feet. They provide structural correction to align your body and are built to last for years.
What conditions do these treat?
Our custom orthotics are effective for a wide range of conditions including Plantar Fasciitis, Flat Feet, High Arches, Heel Pain, Bunions, Metatarsalgia, Achilles Tendonitis, and general foot fatigue or discomfort.
How long does it take to break them in?
Because custom orthotics change the alignment of your feet, there is an adjustment period. We recommend wearing them for 1 hour the first day, 2 hours the second, and so on. Most people are fully comfortable wearing them all day within 1-2 weeks.
Product & Service
How long does it take to receive my custom orthotics?
Once you place your order, we ship out your foot mold impression kit within 1-2 business days. After we receive your molds back at our lab, we design, build, and ship your custom orthotics within 21 business days.
Are these truly custom, medical-grade orthotics?
Yes. These are not "heat-moldable" or "shelf" insoles. They are custom-fabricated from a physical mold of your foot using the same medical-grade polymers and EVA foams we supply to podiatry clinics. Each pair is reviewed by technicians for clinical accuracy.
Do you take insurance or FSA/HSA?
We are approved and set up to accept insurance FSA/HSA cards directly at checkout. We can also send a detailed invoice for reimbursement. However, we do not bill insurance companies directly as that typically requires an in-person office visit.
How long will my custom orthotics last?
Bilt Labs custom orthotics typically last a minimum of 2-3 years. The orthotic shell itself often lasts longer (and has a lifetime warranty against breaking), but the top covers may show wear and can be refurbished.
What is your return/refund policy?
We offer a full 6-month trial period. If you are not fully happy with your orthotics by that time, you can return them for a full refund. We also offer 2 free adjustments during this period to ensure the fit is perfect.
Where are my orthotics made?
Your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications, designs, and finishing are performed by experts right here in our Houston lab.
What is your warranty/guarantee policy?
Your orthotics include a Lifetime Warranty on the plastic orthotic shell against breaking or cracking. This does not include the top cover material, as that is a consumable item that naturally wears with use.
These insoles although expensive, they are without the most comfortable and supportive insoles I have and use.
G
GPAWGRAY (Los Angeles, US)
Won’t go back
After having spent $400.00 twice for custome prescription Orthotics, these are marvelous .
C
Chris M. (Harrisburg, US)
Well made my feet always feel great
Well made feet always feel great
A
Antonio (Freehold, US)
2nd pair
after about one month of use , felt a difference - ordered one more
S
Scott H. (Scottsdale, US)
These insoles are incredible.
I have never been so relieved with insoles. These insoles are a godsend. I would recommend them to anyone with back, hip, knee and/or foot pain.
C
Chef H. (Harrison, US)
Better than the rest!
My wife ordered these for me because the inserts I ordered through my podiatrist started falling apart after a few months and were not really supportive. Im a chef so am on me feet alot. The process was super easy. I received the mold kit with very clear instructions, shipped it back quickly, and received the inserts faster than expected! I've been wearing them for over 6 months and they are sturdy, comfortable and supportive. I just ordered a second pair so I can stop switching them into different shoes. Bonus is once they have your mold, you don't have to do it again. Highly recommend!
C
CJensen (New York, US)
Helped with neuroma
I got the athletic orthotic to help with pain in the ball of my foot while playing tennis. Not only did it help with that but the firm, custom built insert made my shoes feel more stable and my footwork more solid than it's ever been. I wish I'd got a custom insert years ago.
R
Ray D.L.N. (Lincoln, US)
No Pain
I have used arch supports for years. Started with drug store types, then some from a podiatrist office. All "off the shelf".
Went to a nationally advertised provider that was wanting over $2000 for a PAIR of glorified off the shelf supports!
Found Bilt Labs searching the net. Had to do something so I ordered a custom pair. Already ordered 2 more, instant relief of pain.
I am very impressed!
J
Jo T. (Kansas City, US)
Good quality
Just ordered two more pair of orthotics! The Customer Service is outstanding!
S
Steven S. (Freeport, US)
How many times did I order?
I think this is about the 10th time I'm ordering from these folks. Return business. I have an orthotic for every shoe in the closet, now!
These folks are caring. They listen to what I need and they stand behind their products. A real throwback to the way things used to be.