What Makes Us Different:
Custom Made From Molds Of Your Feet
6 Month Money Back Guarantee
Free Shipping & Returns
Double Board Certified Podiatrist
FSA/HSA Eligible & BBB Accredited
Made In The U.S.A
Maximum comfort/cushion for work, on your feet all day, and an active lifestyle. These high-impact-absorbing, custom-made orthotics will address your personal foot needs and are designed to relieve pain, prevent further damage, and improve overall foot health.
What Is Included:
1. Your foot mold impression kit that allows us to get the exact map of your foot.
2. Your foot health questionnaire/paperwork with diagrams to inform us of all foot issues and concerns.
3. Your prepaid label & packaging to return the kit free of charge.
Frequently Bought Together
"I have abnormally high arches and even a bilateral arch on my right foot. Regular Dr. Scholl’s don’t work for me. I decided to try Bilt Labs and ordered a single pair. I spent the last 2 weeks running and doing Crossfit and have been so pleased that I am ordering another 2 pairs for my sports shoes."
“I was a professional track athlete for many years and I competed in the 800 meters starting from a young age. I have always required orthotics and I can say that your product is a perfect 10! The price is reasonable and the quality is awesome. I would recommend your orthotics to all!”
"I was diagnosed with metatarsalgia. Finally, last summer I decided to give custom orthotics a try. I appreciated the guarantee. I have absolutely loved my orthotics! I wear them in my exercise shoes, and exercise without pain during and after. They have been a Godsend. Absolutely worth the cost."
How We Work
Place Your Order
Within 1-2 business days we ship out your foot mold impression kit, which includes simple instructions & your foot health questionnaire form.
Receive Your Foot Impression Kit
Complete your easy-to-do foot mold impression kit & questionnaire at home. Return your completed kit using the prepaid packaging included in your kit.
Custom Orthotics Design & Build
Our experts will use your foot information to build professional custom orthotics. Your new orthotics will ship out within 21 business days.
Need help deciding?
With over 25 years of experience building custom orthotics, we are sure we can build you the right custom insoles to relieve pain and improve your foot health.
Take this brief, interactive quiz to help determine which orthotic type will be best for your feet.
Frequently Asked Questions
How long does it take to receive my custom orthotics?
Once an order is placed, we ship out your foot mold impression kit within 1-2 business days. Once we receive the kit back, we will design and build your new custom orthotics and have them shipped out to you within 21 business days.
Are these truly custom, medical-grade orthotics?
Yes! Your orthotics are designed from the exact molds of your feet, for your specific foot health needs and specifications, making them truly custom only to you.
Nothing is pre-made or off-the-shelf. You get the same medical-grade materials process that we provide to professionals in the orthotic industry.
View the Our Process video to see the custom orthotic process.
Do you take insurance or FSA/HSA?
We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.
However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician seen in person. Due to this, we do not currently work with any insurance companies.
How long will my custom orthotics last?
Bilt Labs custom orthotics typically last a minimum of 2-3 years. The orthotics themselves can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.
What is your return/refund policy?
6 Months Money Back Guarantee
We offer easy Refunds/Returns. Our goal is to help and provide foot pain relief so we provide you with a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund.
Also, if for any reason the fit is not just right the first time, have peace of mind knowing that we offer free adjustments within that 6 months. Click here to view our return policy.
Where are my orthotics made?
Unlike some of our competitors, your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications and designs are made by experts here in our Houston lab.
What is your warranty/guarantee policy?
We understand orthotics are an important decision. That's why we have a full 6-month Money Back Guarantee. You have a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund. We also offer free adjustments within those first 6 months.
Your orthotics include a Lifetime Warranty on the orthotic base. This does not include the top cover material since it is a consumable item that will naturally wear out. Click here to view more information.