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Order Again | Custom Insoles & Orthotics
Bilt Labs is Eligible
Fast-Track Reorder Process
Order
Choose Cushion
Skipped
Impression Kit
Production
Starts Today
Existing Customers Only
You've unlocked $135 in direct-lab savings! This VIP loyalty pricing is reserved exclusively for returning customers with an active foot mold on file.
New Customer? Click here for the Full Kit 3D Foot Scan Ready
Your Paperwork Stored
Your Design on File
Faster Production
Questions? Call 888-506-7846
Same Custom Base.
A Different Cushion for Every Activity.
Don't move one pair of inserts between all your shoes. Build a specialized pair for your work boots, your gym sneakers, or your sensitive days by choosing a different cushioning type.
Vegan Leather Top Cover (On Select Styles)
Your Chosen Cushioning
Clinical Padding
Saved 3D Custom Base
Everyday – Memory Foam
Features a premium vegan leather top cover over plush memory foam cushion.
The Real Difference: It delivers a plushly cushioned yet supportive "sinking-in" sensation for maximum pressure relief. Perfect for casual daily walking and running errands in standard sneakers.
Active – High Rebound
Features a premium vegan leather top cover over a responsive, high-rebound cushion.
The Real Difference: Instead of sinking in, this material bounces back, providing relentless energy return to fight foot and leg fatigue. It is exactly what you need for running, gym workouts, or standing on hard concrete floors all day long.
Everyday EVA Foam
Features our firm and dense Everyday EVA cushion.
The Real Difference: It offers a dense, firm, and highly durable layer of no-nonsense support for those who prefer a structured feel over a sinking sensation. It maintains its shape to deliver continuous alignment, making it a reliable, long-lasting classic for work boots and everyday casual shoes.
Active EVA Foam
Features our denser, thickest Active EVA cushion.
The Real Difference: Our firmest, densest, and thickest option. It maintains its structure under heavy loads to ensure consistent support and maximum power transfer. This creates a highly stable foundation built specifically for intense sports, heavy lifting, and rugged hiking.
P-Cell
Features specialized P-CELL cushioning.
The Real Difference: Do not choose this material for general comfort. This is a highly specialized clinical material engineered exclusively for feet that are extremely sensitive to touch due to unique conditions like severe neuropathy or severe arthritis. It intentionally sacrifices durability to provide an absolute zero-friction barrier for vulnerable skin. Because of its unique protective properties, it will compress and wear out very quickly (6 months maximum).
Why secure another pair?
Smart strategies for long-term foot health.
Shoe Rotation
Don't swap daily. Keep a pair in your work shoes and sneakers.
Extend Life
Rotating pairs doubles the lifespan of your orthotic insoles.
Travel Ready
Never forget your support when packing for trips.
Your Savings
Reorders are significantly discounted vs. new orders.
VIP Loyalty Perk
The Fast-Track Reorder Process
Because you are a returning customer, we bypass the intake phases entirely. Here is how your replacement order moves straight to the lab.
1. Order & Choose Cushion
Choose the cushioning material you want for your specific footwear or activity.
Skipped
2. Impression Kit
No new kit needed
3. Production Starts Today
Your saved design and any modifications are sent directly to fabrication. We carve your structural shell from solid PolyPro. Then we add your cushioning and meticulously hand-finish your new custom insoles. After a final inspection, your new pair ships directly to your door.
Frequently Asked Questions - Ordering Again
Ordering Again FAQ
How long does it take to receive my custom orthotics or shoe inserts reorder?
After you order again, we will process, handle, and then ship out your custom orthotics or shoe inserts reorder within 12 business days. This timeframe is only for reorders, as we already have your foot mold impression, paperwork, and orthotic design on file.
Do I have to do the foot mold kit again to reorder custom insoles?
No, returning customers do not have to redo the foot mold kit. We keep your foot mold scan, design, paperwork, and any modifications on file to easily recreate your custom shoe inserts.
Are these reorders truly custom, medical-grade orthotics and inserts?
Yes! Your replacement orthotics are designed from the exact molds of your feet we have on file. Nothing is pre-made or off-the-shelf. You get the same medical-grade polymer shells, crafted under the oversight of independent, external professional podiatrists.
Do you take insurance or FSA/HSA for custom insole reorders?
We are approved and set up to accept FSA/HSA cards directly at checkout for your reorder. We can also send a detailed invoice for reimbursement. We do not bill insurance directly.
How long will my replacement custom orthotics last?
Bilt Labs custom orthotics and shoe inserts typically last a minimum of 2-3 years. The rigid shell itself often lasts much longer, but the top cover material is a consumable item that naturally wears out. We also offer a Recover/Refurbish Program to replace top covers.
Where are my custom shoe inserts and orthotics made?
Your new custom orthotics and shoe inserts are made right here in the United States. All fabrications and designs are completed by experts in our Houston, Texas lab, unlike competitors who outsource overseas.
What is your return/refund policy for reorders?
We offer a full 6-month Money Back Guarantee. Customers have a full 6 months to try out their new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund. We also offer free adjustments within those first 6 months.
What is your warranty/guarantee policy?
Along with our 6-month Money Back Guarantee, your custom orthotics include a Lifetime Warranty on the plastic orthotic shell against breaking or cracking. This does not include the top cover material since it is a consumable item that will naturally wear out.