Real Results
100,000+ Lives Changed
Join the thousands who have found relief through proper biomechanical alignment. Our medical-grade custom orthotics are designed to get you back to living a pain-free life.
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Clinically Proven Results
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6-Month Money-Back Guarantee
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Made in the USA
Health Resources & Community: Visit the Bilt Labs Community Forum
Medical Expertise
Elevate your foot health with Bilt Labs today.
Experience professional-grade biomechanical correction designed to meet your immediate pain relief and long-term structural health needs – accessible directly from home.
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Board Certified Oversight
Every pair is reviewed by experts, ensuring clinical accuracy.
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30+ Years Experience
Dr. William Naughton, DPM brings decades of orthotics expertise.
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Medical-Grade Materials
We use the same high-performance polymers as top podiatry clinics.
Verified Credential
License: DPM00321
NPI: 1245247089
Chief Medical Officer
Dr. William Naughton
Board Certified Podiatrist
Precision Engineered & Hand Finished—All In the USA
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Aerospace-Grade Materials
We use high-performance polymers and EVA foams designed for maximum durability, shock absorption, and comfort.
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Laser-Precision Milling
Your orthotics are carved from a solid block of material using CNC robotics, ensuring 100% accuracy to your foot mold.
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Hand-Crafted Quality
Every pair is hand-finished and inspected by our technicians in our US-based lab to ensure clinical efficacy.
Frequently Asked Questions
How long does it take to receive my custom orthotics?
Once a Premium Build order is placed, we ship out your foot mold impression kit within 1-2 business days.
We will design and build your new custom orthotics and have them shipped out to you within 21 business days.
Are these truly custom, medical-grade orthotics?
Yes, we offer two ways to build your custom insoles. They are made for your specific foot health needs and specifications, making them truly custom only to you.
Nothing is pre-made or off-the-shelf. You get the same medical-grade materials process that we provide to professionals in the orthotic industry.
View the Our Process video to see the custom orthotic process.
Do you take insurance or FSA/HSA?
We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.
However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician in person. Due to this, we do not currently work with any insurance companies.
How long will my custom orthotics last?
Bilt Labs custom orthotics typically last a minimum of 2-3 years. The orthotics themselves can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.
What is your return/refund policy?
We offer easy Refunds/Returns. Our goal is to help and provide foot pain relief, so we provide you with a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund.
Also, if for any reason the fit is not just right the first time, have peace of mind knowing that we offer 2 free adjustments within that 6 months. Click here to view our return policy.
Where are my orthotics made?
Unlike some of our competitors, your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications and designs are made by experts here in our Houston lab.
What is your warranty/guarantee policy?
We understand that custom insoles are an important decision. That's why we have a full 6-month Money Back Guarantee. You have a full 6 months to try out your new custom orthotics insoles. If you are not fully happy with them by that time, you can return them for a full refund. We also offer 2 free adjustments within those first 6 months.
Your orthotics include a Lifetime Warranty on the orthotic insole base. This does not include the top cover material since it is a consumable item that will naturally wear out. Click here to view more information.