Are Bilt Labs orthotics truly custom medical-grade?

Yes. These are custom-fabricated from a physical mold of your foot using the same medical-grade polymers and EVA foams supplied to podiatry clinics. Each pair is reviewed by technicians for clinical accuracy.

What is the warranty on custom insoles?

Bilt Labs provides a lifetime warranty on the orthotic shell against breaking. We also offer a 6-month money-back guarantee with free adjustments.

Custom Orthotics & Insoles for Complex Feet & Chronic Pain

Your Results

FILE ID: PENDING

Custom Build for Your Feet

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Size

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Width

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Build Protocol

Custom

Impression Kit Pending

Digital profile saved. We are now pending your physical foot molds to finalize the 3D clinical customization.

Your plan is ready. We are ready to make your custom pair. We use high-tech software to scan your future molds. This helps us design and build your insoles for your feet.

Build Strength We use your weight of --- lbs to make the shell strong. This keeps the support firm.
Profile Design We use your conditions to design your build. We add support exactly where you need it.
Target Relief We use medical grade cushioning to help your pain areas. This helps your feet feel good all day.

Shell Setting Calculated

Your full 3D diagnostic metric report and details is saved below.

New Patient Offer

Your $30.00 Discount is applied below!
(Code: Comfort30 is applied at checkout)

Dr. William Naughton, DPM

Board Certified Chief Medical Officer - NPI: 1245247089

6-Month Money Back Guarantee

Easy, At-Home Process and No Rx Needed

Includes Personalized Build Printout of your specific modifications.

Lifetime Shell Warranty and FSA/HSA Eligible

Priority Shipping and Made in USA

SAVE 50%+

Medical-Grade Orthotics Cost

$600 At A Clinic

$285 Bilt Labs Direct

The Process

Clinical Relief from Home

Professional-grade orthotics without the doctor's visit. Here is how we do it:

Order Your Kit

Start with a free analysis and order your custom impression kit.

Mold Your Feet

Use our custom kit to take a detailed mold of your feet at home and send it back to the lab.

We Build & Ship

Your custom insoles are approved by a DPM, precision-milled in the USA, and delivered to your home.

Why Choose Bilt Labs?

Traditional

Podiatrist

Cost $400 - $800+
Lifespan 1-2 Years
Visit Req. Yes
Support Corrective
Guarantee Rarely

BEST VALUE

The Smart Choice

Bilt Labs

Cost $285
Lifespan 2-3 Years
Visit Req. No (At Home)
Support Medical Grade
Guarantee 6 Months

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Drugstore

OTC Insoles

Cost $20 - $60
Lifespan 3-6 Months
Visit Req. No
Support Minimal
Guarantee None

Medical Expertise

Elevate your foot health with Bilt Labs today.

Experience professional-grade biomechanical correction designed to meet your immediate pain relief and long-term structural health needs – accessible directly from home.

Board Certified Oversight

Every pair is reviewed by experts, ensuring clinical accuracy.
30+ Years Experience

Dr. William Naughton, DPM brings decades of orthotics expertise.
Medical-Grade Materials

We use the same high-performance polymers as top podiatry clinics.

Meet Dr. William Naughton →

Verified Credential

License: DPM00321
NPI: 1245247089

Chief Medical Officer

Dr. William Naughton
Board Certified Podiatrist

Precision Engineered & Hand Finished—All In the USA

Aerospace-Grade Materials

We use high-performance polymers and EVA foams designed for maximum durability, shock absorption, and comfort.

Laser-Precision Milling

Your orthotics are carved from a solid block of material using CNC robotics, ensuring 100% accuracy to your foot mold.

Hand-Crafted Quality

Every pair is hand-finished and inspected by our technicians in our US-based lab to ensure clinical efficacy.

Take Your Quiz

Designed For Your Specific Needs

Frequently Asked Questions

Custom Orthotics FAQ

How is Bilt Labs different from other online orthotic brands?

Unlike many online brands that outsource production overseas or rely on soft EVA foam or generic 3D printing which can degrade quickly, Bilt Labs designs and manufactures every pair 100% in the USA. We use medical-grade polymer shells—the exact same materials used in podiatry clinics. Our designs are strictly overseen by a Board-Certified DPM, ensuring you get clinical-grade structural support rather than just expensive cushioning.

Why choose custom over store-bought?

Store-bought insoles are mass-produced for an 'average' foot, providing simple cushioning that often flattens out quickly. Custom orthotics are medical devices made from a mold of your specific feet. They provide structural correction to align your body and are built to last for years.

What conditions do these treat?

Our custom orthotics are effective for a wide range of conditions including Plantar Fasciitis, Flat Feet, High Arches, Heel Pain, Bunions, Metatarsalgia, Achilles Tendonitis, and general foot fatigue or discomfort.

How long does it take to break them in?

Because custom orthotics change the alignment of your feet, there is an adjustment period. We recommend wearing them for 1 hour the first day, 2 hours the second, and so on. Most people are fully comfortable wearing them all day within 1-2 weeks.

Product & Service

How long does it take to receive my custom orthotics?

Once you place your order, we ship out your foot mold impression kit within 1-2 business days. After we receive your molds back at our lab, we design, build, and ship your custom orthotics within 21 business days.

Are these truly custom, medical-grade orthotics?

Yes. These are not "heat-moldable" or "shelf" insoles. They are custom-fabricated from a physical mold of your foot using the same medical-grade polymers and EVA foams we supply to podiatry clinics. Each pair is reviewed by technicians for clinical accuracy.

Do you take insurance or FSA/HSA?

We are approved and set up to accept insurance FSA/HSA cards directly at checkout. We can also send a detailed invoice for reimbursement. However, we do not bill insurance companies directly as that typically requires an in-person office visit.

How long will my custom orthotics last?

Bilt Labs custom orthotics typically last a minimum of 2-3 years. The orthotic shell itself often lasts longer (and has a lifetime warranty against breaking), but the top covers may show wear and can be refurbished.

What is your return/refund policy?

We offer a full 6-month trial period. If you are not fully happy with your orthotics by that time, you can return them for a full refund. We also offer 2 free adjustments during this period to ensure the fit is perfect.

Where are my orthotics made?

Your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications, designs, and finishing are performed by experts right here in our Houston lab.

What is your warranty/guarantee policy?

Your orthotics include a Lifetime Warranty on the plastic orthotic shell against breaking or cracking. This does not include the top cover material, as that is a consumable item that naturally wears with use.

See what our customers have to say.

Immediate Relief!

Excellent results! Legitimate relief from foot ailments within days after beginning use of the custom orthotics!
I brought my new custom inserts to a recent visit with my podiatrist. He closely examined them and commented that he was impressed with the quality of the product.

Knee pain and Foot Pain Gone!!!

These are the best and most affordable orthodocs to date!! I was in excruciating pain when I found Bilt Labs!! I’ve purchased orthodocs from three different foot specialists and they’re all the same!! You pay more than $500.00 and they feel like inserts from Walmart. When you purchase your inserts from Bilt Labs, you will feel the difference immediately. They ease your knee and foot pain so well you don’t want to take them off, even though you have the standard break-in period!!! I was considering knee replacement surgery. But once I got these inserts I could walk through every isle at the grocery stores!!!! I just ordered a second pair. My first purchase was made in March and I’m still enjoying them. I just want to have an extra pair when these wear out. Do yourself a favor, order from these guys today!!!

Great customer service

I ordered a mold kit for my husband who has foot issues. Received it so fast it was like somebody was standing on the corner handing them out. Two weeks later Hubs tells me he actually can’t use orthotics. I emailed the company, explained the issue. The same day Laura M. emailed me back and also issued a refund for the entire amount, no questions. This is exactly why I wanted to order from this company to begin with, because of good reviews regarding customer service. If I ever need shoe inserts myself, I’d order from this company

solved my pain problems.

i was having knee and plantar fasciitis pain. these inserts helps so much. i can go hiking again. well worth the money. still do excercises to build my muscles.
thanks bilt great company.

These orthotics inserts have reduced all my leg cramps and foot pain for years. I will continue to reorder this product for multiple pairs of shoes and has eliminated the knee and back pain I experienced for years before ordering these orthotics.

back to walking agin

I have struggled with heel pain in one foot and general pain in the other from a compressed nerve in my back. I have tried over the counter inserts with some success but ordered these custom made ones after daily foot pain progressed to back pain and the choice to put off activities that involved walking. I found that the heel pain resolved faster than the other "nerve pain" foot. I followed the breaking in instructions and finally realized that I was feeling more comfortable in both feet and able to walk and get back to my daily life. I have ordered a new pair to go into my tennis shoes so I don't have to switch all the time. With the money back guarantee I believe it is worth trying to see if these are helpful.

Secure walking is back

I had balance issues due to several things. I’m 81 and my muscles were fading and my balance was off. I was afraid to walk by myself. After a year + of exercise to build muscle and strengthen bones these orthodics are just what I needed . I’m now walking everywhere.

The Best Insoles I Ever Had

Bilt insoles changed my life for the better!! Before these I tried numerous pairs of Dr Scholls, New Balance, CVS varieties, custom made by my podiatrist, etc. None of them worked after several minutes to an hour of use. The Bilt ones felt fantastic as soon as I put them into my shoes and sneakers. I went from no longer being able to play due to severe foot pain to being able to play for several hours on hard court a nd clay surfaces. They were truly a game changer!!! Also, every single person I have spoken with from Bilt has treated me fantastically!! Their customer support is truly outstanding!! Thus far I have purchased 5 pairs. 3 for every day use and 2 for athletic use.

Great relief!

My new orthotics have helped me walk again. I have been suffering with plantar fasciitis for over a year and this is the only thing that has given me real relief.
I just ordered a second pair so I don't have to switch them out when I wear different shoes.
Thank you Blt Labs!
Judy

Life changer

Daily foot pain (near big toe) to no pain at all. All without surgery or any surgical procedures! I swear these made my life so much easier. I work in the medical field and on my feet constantly. These area truly my life saver. Just ordered my second pair and it has been a couple of years since the first.
Don't waste your time on the cheaper ones at chain stores that you keep trying different ones. You would probably save money by buying these to start with!

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