In 2022, I purchased a pair of custom insoles in active and everyday wear styles. However, I accidentally ordered the 3/4 size instead of full-length and never wore them. Lauren M. from Customer Service was exceptional, offering a one-time size exchange despite my mistake. Within a week, the new insoles arrived, and I’ve been using them ever since.

This was my first experience with custom insoles, and while it took some time to break them in, the difference became clear once I compared them to regular insoles. Now, I can walk longer distances without any discomfort. The quality and support these insoles provide have truly transformed my daily comfort.

After a couple of weeks using my inserts my knee pain is gone!

Buenas y duraderas

These are just as good as the podiatrist version

After suffering with plantar fasciitis For almost a year, I took a chance and ordered these orthotics. They fit perfectly and I am now pain free.

Ordered Built Labs everyday for work boots.
From first days huge improvement in foot comfort!

I've worked with two podiatrists and gotten orthotics for my foot pain without satisfactory results. I didnt believe that an online orthotic would help, but Bilt's return policy made it tempting. While it took about 2-3 weeks to get the ones I measured for and ordered, I can say that these are extremely comfortable and fit all the different pairs of shoes I have. Not disappointed at all. I can now do 1-2 miles on a treadmill with no pain or uncomfortableness. I'm ordering another pair today

I didn't take the break-in schedule seriously -- how much of a difference could a few hours make? The orthotics are fantastic, and my feet and whole body feel better. But overdoing it on the first day was a mistake! I spend all day on my feet and at the end of the day, I still feel great. These are excellent insoles, and I am getting ready to order another pair.

I bought a couple of pairs of Bilt Labs orthotics last yr which I rotate. They've been so helpful for my flat feet thus sparing my back that I've purchased another pair to permanenttly keep in my lounging shoes.

I have very flat feet with bunions & a whole list of other crazy things. These orthotics have helped with achy feet, lower back pain and knee pain. Highly recommended.