Did your health insurance cover your custom orthotics?
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I just got back from the foot doctor and was floored when they told me my insurance won't cover my custom orthotics. I genuinely have a great health insurance plan which I pay a lot for and I assumed they would cover medically necessary devices like this.
For those who have gone through this process, is it normal for even high-quality health insurance plans to completely exclude coverage for custom orthotics? What specific steps or appeals did you take if your claim was initially denied and did that work? They wouldn't even cover a portion of them, just the visit.
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