As soon as your kit arrives back at the lab, the 21 Business Days processing time starts. We begin by checking in your completed kit into our secure customer management system and sending you a confirmation email letting you know that you can relax; it's in good hands.

Next, we carefully unpack your kit and it gets in line to be processed. We review your documents to make sure nothing important is missing and then scan your paperwork and tracings into 2 secure management systems ensuring your information and documents are readily available for our entire team.

Now it's time to scan your foot mold using TechMed 3D scanning technology to create a precise 3D model of your foot, capturing every unique detail from the heel, through the arch and to the toes. This model is then uploaded to our FitFoot360 orthotic software.

Using orthotic software, our team of specialists analyze your impression and documents, taking into account your activity level, pain points, specific needs.

This comprehensive analysis ensures your insoles address your unique requirements, providing targeted support and comfort.

For an extra layer of expertise, Dr. Naughton, a board-certified podiatrist, personally reviews your design and paperwork. His expertise ensures we get the fit just right for optimal support for your specific foot anatomy. This level of care is what sets Bilt Labs apart!

Once approved, your final design is transferred to FitMill360, a 3D printing technology solution made for creating 3/4 length orthotics. This software calculates the build parameters, guaranteeing your insoles are crafted with precision and accuracy, matching your unique foot shape flawlessly.

Now, it's time to bring your orthotic insoles to life! Nothing is pre-made or off-the-shelf. FitMill360 communicates with our Freedom Machine Tool and sends your 3D design to be milled, transforming your digital design into a physical reality. But they'll need some TLC in order to be comfortable under your feet.

Next, your orthotics undergo a clean up. These insoles aren't quite ready for your feet yet. Our skilled technicians carefully remove any excess material and smooth the edges of your insoles so that they easily slide into your shoes. Every detail counts!

Time for the plush touch! To make your orthotics comfortable, we now add the medical-grade materials you selected for the top cover. But it doesn't stop there! We also add any needed modifications such as met pads or extra cushioning in targeted areas based on your personal needs.

Next, we use your tracings to shape the top cover materials so that will snuggly fit into your shoes. This is important because just like your feet, every shoe is different! That right, shoe brands and style types are different in length and shape. A size 8 Nike running shoe is not the same as a size 8 Cole Haan dress shoe.

After we get the outline of your tracings, our experienced technicians get to work on meticulously sculpting the length and shape of your top covers, ensuring optimal support and comfort. We want your orthotics to seamlessly integrate with your footwear for a truly personalized feel.

Every pair undergoes rigorous quality inspection to guarantee comfort and performance before heading your way. We ensure they meet our (and your) high standards. Only insoles that meet these expectations move forward.

Finally, the moment you've been waiting for! Our 21st business day processing ends as your custom-made insoles are packed with love and then shipped out via USPS to your home, ready to revolutionize your foot health and activity experience.

Get ready to experience unparalleled comfort, improved posture, pain relief, and a renewed sense of confidence in every step you take.