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Custom Orthotic Insoles


Reg.$420
As low as $174 when you bundle & save.
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custom insoles sale Sale Today
Up to an EXTRA $60 off.
Code: GETBILT - $20 off 1 | $40 off 2 | $60 off 3
$260.00

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Questions? Call: 888 506 7846



Description

These custom orthotic insoles provide personalized arch support to help alleviate pain and promote healing.

They are designed to address your specific needs as well as any underlying foot issues and concerns. 

Made to your unique foot anatomy, they will help realign your feet for optimal comfort and function.

Everyday vs Active
  • Active - High-rebound, energy returning top cover for active, fitness and an on the go lifestyle.
  • Everyday - Impact absorbing top cover for normal day to day activities and standing all day.
Care Guide

Keeping Your Insoles Fresh:

  • Hand wash your insoles with a rag using a gentle soap and water.
  • Allow them to air dry completely in a well-ventilated area before reinserting them in your shoes.
  • Consider using a shoe deodorizer spray specifically designed for footwear.

Maximizing Insole Lifespan:

  • Store your insoles in a cool, dry place when not in use.
  • Avoid exposing them to extreme temperatures or harsh chemicals.
Warranty
  • Guarantee: We offer a 6-month money-back guarantee. If you're unhappy with your custom insoles within 6 months, you can return them for a full refund.
  • Lifetime Warranty: Enjoy a lifetime warranty on the shell of your custom orthotics. This covers cracks or breaks in the shell itself.

Additional Notes:

Please get in touch with our customer support team at 888-506-7846 for any questions.


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how it works

Easy, At-Home Process

Direct Lab Savings

Bilt Labs is a U.S. custom orthotic lab that offers medical-grade, doctor-approved orthotic insoles, but we make them easily accessible and affordable.

Dr. William Naughton

Board Certified Podiatrist

Bilt Labs is proud to have Dr. William Naughton as our Podiatrist. He personally oversees each custom orthotic design & build to confirm that they will address your specific needs & concerns.

Frequently Asked Questions

How long does it take to receive my custom orthotics?

Once an order is placed, we ship out your foot mold impression kit within 1-2 business days. Once we receive the kit back, we will design and build your new custom orthotics and have them shipped out to you within 21 business days.

Are these truly custom, medical-grade orthotics?

Yes! Your orthotics are designed from the exact molds of your feet, for your specific foot health needs and specifications, making them truly custom only to you.

Nothing is pre-made or off-the-shelf. You get the same medical-grade materials process that we provide to professionals in the orthotic industry.

View the Our Process video to see the custom orthotic process.

Do you take insurance or FSA/HSA?

We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.

However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician seen in person. Due to this, we do not currently work with any insurance companies.

How long will my custom orthotics last?

Bilt Labs custom orthotics typically last a minimum of 2-3 years.  The orthotics themselves can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.

What is your return/refund policy?

6 Months Money Back Guarantee

We offer easy Refunds/Returns. Our goal is to help and provide foot pain relief so we provide you with a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund.

Also, if for any reason the fit is not just right the first time, have peace of mind knowing that we offer free adjustments within that 6 months. Click here to view our return policy.

Where are my orthotics made?

Unlike some of our competitors, your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications and designs are made by experts here in our Houston lab.

What is your warranty/guarantee policy?

We understand orthotics are an important decision. That's why we have a full 6-month Money Back Guarantee. You have a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund. We also offer free adjustments within those first 6 months.

Your orthotics include a Lifetime Warranty on the orthotic base. This does not include the top cover material since it is a consumable item that will naturally wear out. Click here to view more information.

Reviews

See what our customers have to say.

Customer Reviews

Based on 1015 reviews
96%
(972)
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A
Allison K. (Ogden, US)
Customer service

Great customer service. I had some questions which I emailed in and received a very prompt and informative response back from Laura. She helped me understand how to better use my Orthotics . In an age where most customer service is automated it was great to receive such personal help.

L
Lauren (Portland, US)
customer service

Laura M. in customer service was very helpful! She responded very quickly to my request and provided everything I needed. Thanks Laura!

C
Carl S. (Huntersville, US)
Custom Orthotics

Very happy with the Bilt Labs custom insoles. I'm just reordered a new pair. Customer service department is great to work with as well.

C
Carl S. (Huntersville, US)
CUSTOMER SERVICE

I called in today to inquire about having my existing insoles refurbished. Laura M. was my customer service representative. She was very detailed, and knowledgeable, and explained the process in detail. Not only am I having my existing pair refurbished but I am also purchasing an additional pair of insoles. The quality if the insole has been excellent and I would highly recommend these to anyone with foot issues.

C
Carl S. (Huntersville, US)
CUSTOMERSERVICE

Laura M. was my customer service representative today. I called to inquire about having my existing insoles refurbished. She was extremely detailed, knowledgeable and helpful in explaining the process, and as a result not only am I having my existing pair refurbished, but I am purchasing an additional pair. The insoles have been excellent quality and very comfortable to use.

D
Dean T. (Cincinnati, US)
Refurbished insoles

Laura was my customer service rep. If I could give her more than 5 stars I would. She did an amazing job. She handled everything with such detail. By the time she was done I knew I would never go anywhere else to get my insoles. I wanted to get my insoles refurbished. She immediately sent me over the shipping tag. I asked her if I could pay extra and get thicker memory foam. She told me that I didn't need to pay extra that she would have them make it thicker. I felt like I was her friend and she wanted to make sure she took care of me. Thank you Laura for your excellent customer service skills. I wish I could give her 10 stars. The still wouldn't be enough. All I can say is WOW!!!!

S
Sherry (Chicago, US)
Excellent

We are on our first reorder of this quality product. We are more than satisfied! Customer service was easy to reach and very helpful! This product is worth the time and money invested.

D
Diane C. (Bronxville, US)
Comfort

Comfortable for flat feet and bunions and supple enough for exercising.

T
Travis J. (Wauwatosa, US)
Excellent

Im very happy with their product. I will continue to use them in the future.

S
Susan G. (Riverview, US)
Wonderful Experience!

I’ve had several pairs of orthotics over the years and these are by far the best.

My dog and I have both lost weight because we can now go on long walks. My feet feel better. My legs, hips and back no longer ache. I am active all day! It has really made a difference in my life.