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Classic | Recover/Refurbish

Select your medical-grade recover material:Vegan Leather

Worn covers = reduced comfort. Don't replace your whole insole! Renew your inserts with fresh top covers and feel like new again.

NOTE: A prepaid return label will be emailed after an order is placed to use to send us the insoles/inserts/orthotics that need to be recovered/refurbished.

Free Shipping

Medical Grade Process & Materials

Board Certified Podiatrist


Daily grind got your orthotics feeling down? Sweat, activity, even shoes wear out top covers! Worn covers = reduced comfort.

No need to replace your whole insole! Recover the original shell, and enjoy your orthotics like new.

New top covers provide renewed comfort. Keep your inserts feeling like new.

Customer Reviews

Based on 710 reviews
Alexandra S. (Decatur, US)
Highly recommend

Terrific product. These orthotics have made a world of difference in my joint health. I can stand and walk without foot and hip pain now. Customer service is excellent too.

Jill W. (San Angelo, US)
Best orthotics I've used

I have worn orthotics for my flat feet with accessory navicular bone issues since I was about 8 years old. I am now 47. I have been through many over the counter and professionally made orthotics over the years. These have been the most helpful to keep me active. I like to walk/hike/jog and my foot conditions make that very difficult if I don't have the right support.

H.E. (Newark, US)
I will recommend Bilt Lab

I will recommend Bilt Labs, they have a good product and excellent customer service. Laura and Justin are great people and always willing to accommodate and follow up until you have the right orthotics. I cant thank them enough for a wonderful experience and excellent customer service..

Gregory L. (Richmond, US)
Great product

Our local store selling this type of product was 8 times the price for a set of 3 inserts that you worked up to the final one. I have been using for 2 weeks and love the Bilt labs product!

L.M. (Lee, US)
Excellent Service

In an era of poor customer service it was a pleasure dealing with Bilt Labs. I had several adjustments and the advice given by Laura was very helpful. Needless to say I’m very pleased with my orthotics.

Kevin W. (New York, US)
Amazing product

These inserts immediately solved my flat foot issue. I can now walk all day without pain whereas previously at the end of an active day my ankles and feet ached and I was limping. I was shocked at how well these work.

M.K. (Cañon City, US)
Well worth the money

These orthotics are just as advertised. You definitely had to wear them for a few hours to break them. They are very comfortable and fit well.

J.P. (San Jose, US)

I have worn custom inserts for 40 years. I ordered 2 pairs from BILT LABS and received them this week. They are constructed well and fit like a charm. I a s happy.

V.C. (Lineville, US)
Great customer service

I was looking for some insoles and saw this company on Google. I decided instead of buying some aftermarket insoles like I usually do that maybe these custom ones would be better so I pulled the trigger. I immediately had buyers remorse thinking what if I spend this money and it's not what I want. They said full refund if not satisfied but you know how that usually goes. So they sent the materials and I did the impressions and soon enough my custom insoles arrived. At first they seemed too thick because it made my shoes tight but after walking around a little they felt better. I had to trim them to fit my shoes and they weren't perfectly shaped when I got done with them but fit my shoes nevertheless. When you order these they send paper for you to trace your current insoles on so they can get a good idea of the shoe they'll be going in but tracing an insole can be challenging because they aren't flat and I didn't do a great job so they were a little long. They told me to trim them and I did so after wearing them a day or two I sent the unused pair back to them with a pair of insoles that came in the shoes so they could trim them right and they did and sent them back to me so I sent the pair that I trimmed back to them and wore the ones they trimmed and they made the ones I trimmed look good so now I have both pairs trimmed. All of this shipping back and forth was paid by them. I would tell them my intentions and they would email a label to me. So after wearing them a couple of weeks they were kinda too stiff for me so they said send a pair and they would put the active cover on them and they would be more flexible and they did and I did so when I got them back I still wasn't completely satisfied and decided to just send them back and they emailed a label to me and I sent them back and got a FULL refund. So they actually lost money on me, and believe me, I'm picky, but they always were kind and courteous and helpful and did everything they said that they would do. How can you go wrong with that? I would advise anyone that orders to send a pair of your current insoles that came with the shoes that you are going to use to get accurate measurements the first time when you send the fitment kit back. I would recommend this company 110% and I talked to Laura at customer service most every time and she was fantastic! Great Business!

Date of experience: June 07, 2024

Kristen (Los Angeles, US)

Most importantly, the customer service here is great. My first order wasn't quite right a few years ago and they remade them quickly and without issue. I've ordered additional insoles since then and am about to order another pair. The insoles work very well for me. I have a pair in the shoes I take on multi-day backpacking trips and they help prevent foot pain even when carrying a heavy pack up long, rocky trails.

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Classic | Recover/Refurbish


Frequently Asked Questions.

How long does it take to receive my recovered/refurbished orthotics?

Once an order is placed, we email you a prepaid return label to send us your orthotics that need a new top cover. Once we receive them here at the lab, we will recover/refurbish your orthotics and have them shipped out to you within 7-10 business days.

How long will my custom orthotics last?

Bilt Labs custom orthotics typically last a minimum of 2-3 years.  The orthotics themselves (plastic base) can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.

Unfortunately, there's no one-size-fits-all answer to how long top cover material on custom orthotics should last. It depends on a variety of factors, including:

  • User activity level: High-impact activities like running and jumping will inevitably wear down the top covers faster than low-impact activities like walking or casual everyday use.
  • Material quality: Different materials have different lifespans. Some higher-quality, more durable materials, like leather or certain types of foams, might last longer than simpler fabrics.
  • Footwear compatibility: Certain shoes can rub against the top covers more than others, accelerating wear.
  • Individual factors: Everyone's feet are different, and individual sweat and body chemistry can also contribute to material breakdown.

However, as a general guideline:

  • For moderately active users: Top covers could last anywhere from 6 months to a year.
  • For highly active users: You might need to replace them every 3-6 months.
  • For low-impact use: Your top covers could last up to 1-2 years.

Remember: Even within these ranges, it's important to pay attention to your own orthotics. Look for signs of wear and tear such as thinning, ripping, or excessive pilling. If the top covers are no longer providing enough cushion or comfort, it's time to replace them.

Do you take insurance or FSA/HSA?

We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.

However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician seen in person. Due to this, we do not currently work with any insurance companies.

Why should I recover my orthotics?

Custom orthotics endure regular wear and tear and will require some regular maintenance, especially for those who exert heavy use on their orthotics.

Orthotic inserts generally have a hard shell base. The hard shell base is what provides support to your feet. Over that base is the padding or top covers which provide comfort for your feet.

The top covers are important to the complete comfort of the orthotic insert. Once the top covers wear out, your inserts might not feel as comfortable as when they were new.

You can simply replace the top covers. Recover the existing shell, and your inserts will feel back to new!