Active - Order Again
Custom Orthotic Insoles
460.00 pair
Your original conditions, design & modifications are on file.
FSA/HSA eligible
6 Month Money Back Guarantee
Free Shipping & Returns
Email us if you would like to send a new shoe insert tracing.
Customer Reviews
Such great, friendly and customer focused service. This company has gone beyond expectations for me, and I wholeheartedly recommend.
I could not be happier
Great company, great product!!
Working in nursing 34 years, my feet
were so sore. I was told I needed Orthotics by my foot Dr later on. I found
this sight and was thrilled to see the nicest people
Came changer was suffering for a few months had to use up my FSA money and had a pair made! It's changed my life 100% thank you! Now to order a couple more because changing them out shoe to shoe is annoying! lol
OMG!!! The best customer service-Laura B., ever! I recently purchased a orthotic from Bilt-Labs, however the left foot ortho came apart within weeks of use. I sent an email to their CS and within "minutes" they responded with and apology and solution. I love my Bilt_Labs Orthos and will be a life time customer, honestly because they know how to treat a value customer.
Great experience. Easy and quick shipping. My feet are happy!
A lot of support. More than I've ever had, so excited to see how this helps my feet!
I have found that orthotics make my running and walking much more comfortable. The added arch support has dramatically impacted how my feet and knee joints feel when exercising.
These insoles are wonderful, they last for a very long time.
Frequently Asked Questions.
How long does it take to receive my custom orthotics reorder?
After you order again, we will process, handle, and then ship out your custom orthotics reorder to you within 10 business days.
This timeframe is ONLY FOR REORDERS as we already have your foot mold impression, paperwork, and orthotic design on file.
Are these truly custom, medical-grade orthotics?
Yes! Your orthotics are designed from the exact molds of your feet, for your specific foot health needs and specifications, making them truly custom only to you.
Nothing is pre-made or off-the-shelf. You get the same medical-grade materials process that we provide to professionals in the orthotic industry.
View the Our Process video to see the custom orthotic process.
Do you take insurance or FSA/HSA?
We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.
However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician seen in person. Due to this, we do not currently work with any insurance companies.
How long will my custom orthotics last?
Bilt Labs custom orthotics typically last a minimum of 2-3 years. The orthotics themselves can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.
Keep in mind that the top cover material is a consumable item that will naturally wear out depending on how heavy/lightly they are used and how they are cared for.
We also offer a Recover/Refurbish Program if you need to replace/add on new top covers. Please click here to contact us about the Recover/Refurbish Program.
What is your return/refund policy?
6 Months Money Back Guarantee
We offer easy Refunds/Returns. Our goal is to help and provide foot pain relief so we provide you with a full 6 months to try out your custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund.
Click here to view our return policy.
Where are my orthotics made?
Unlike some of our competitors, your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications and designs are made by experts here in our Houston lab.
What is your warranty/guarantee policy?
We understand orthotics are an important decision. That's why we have a full 6-month Money Back Guarantee. If you are not fully happy with them, you can return them for a full refund within the 1st 6 months.
Your orthotics include a Lifetime Warranty on the orthotic base. This does not include the top cover material since it is a consumable item that will naturally wear out. Click here to view more information.
We also offer a Recover/Refurbish Program if you need to replace/add on new top covers. Please click here to contact us about the Recover/Refurbish Program.