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Holiday Special Today - Additional $40 off 2 or more. Code: Extra40

Active - Order Again

Custom Orthotic Insoles

460.00 pair

Your original conditions, design & modifications are on file.

FSA/HSA eligible

6 Month Money Back Guarantee

Free Shipping & Returns

Email us if you would like to send a new shoe insert tracing.

Customer Reviews

Based on 801 reviews
95%
(764)
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(34)
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G
Gin Z. (Jenks, US)
Exceptional Service and Life-Changing Comfort

In 2022, I purchased a pair of custom insoles in active and everyday wear styles. However, I accidentally ordered the 3/4 size instead of full-length and never wore them. Lauren M. from Customer Service was exceptional, offering a one-time size exchange despite my mistake. Within a week, the new insoles arrived, and I’ve been using them ever since.

This was my first experience with custom insoles, and while it took some time to break them in, the difference became clear once I compared them to regular insoles. Now, I can walk longer distances without any discomfort. The quality and support these insoles provide have truly transformed my daily comfort.

C
Camden D.
Life changer

After a couple of weeks using my inserts my knee pain is gone!

A
America (Hesperia, US)
Veremos cómo funcionan

Buenas y duraderas

T
TP (Windham, US)
Great support

These are just as good as the podiatrist version

J
James S. (Cumming, US)
These orthotics work !

After suffering with plantar fasciitis For almost a year, I took a chance and ordered these orthotics. They fit perfectly and I am now pain free.

L
Leo T. (Amarillo, US)
Happy feet

Ordered Built Labs everyday for work boots.
From first days huge improvement in foot comfort!

p
paul d.m. (Portland, US)
Surprising!!

I've worked with two podiatrists and gotten orthotics for my foot pain without satisfactory results. I didnt believe that an online orthotic would help, but Bilt's return policy made it tempting. While it took about 2-3 weeks to get the ones I measured for and ordered, I can say that these are extremely comfortable and fit all the different pairs of shoes I have. Not disappointed at all. I can now do 1-2 miles on a treadmill with no pain or uncomfortableness. I'm ordering another pair today

E
Eric (Cheney, US)
Follow the Break-In Schedule!

I didn't take the break-in schedule seriously -- how much of a difference could a few hours make? The orthotics are fantastic, and my feet and whole body feel better. But overdoing it on the first day was a mistake! I spend all day on my feet and at the end of the day, I still feel great. These are excellent insoles, and I am getting ready to order another pair.

M
M. R. (Montgomery, US)
Orthotic Insoles

I bought a couple of pairs of Bilt Labs orthotics last yr which I rotate. They've been so helpful for my flat feet thus sparing my back that I've purchased another pair to permanenttly keep in my lounging shoes.

D
Diane S. (Townsend, US)
Great orthotics

I have very flat feet with bunions & a whole list of other crazy things. These orthotics have helped with achy feet, lower back pain and knee pain. Highly recommended.

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Frequently Asked Questions.

How long does it take to receive my custom orthotics reorder?

After you order again, we will process, handle, and then ship out your custom orthotics reorder to you within 10 business days.

This timeframe is ONLY FOR REORDERS as we already have your foot mold impression, paperwork, and orthotic design on file.

Are these truly custom, medical-grade orthotics?

Yes! Your orthotics are designed from the exact molds of your feet, for your specific foot health needs and specifications, making them truly custom only to you.

Nothing is pre-made or off-the-shelf. You get the same medical-grade materials process that we provide to professionals in the orthotic industry.

View the Our Process video to see the custom orthotic process.

Do you take insurance or FSA/HSA?

We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.

However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician seen in person. Due to this, we do not currently work with any insurance companies.

How long will my custom orthotics last?

Bilt Labs custom orthotics typically last a minimum of 2-3 years. The orthotics themselves can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.

Keep in mind that the top cover material is a consumable item that will naturally wear out depending on how heavy/lightly they are used and how they are cared for.

We also offer a Recover/Refurbish Program if you need to replace/add on new top covers. Please click here to contact us about the Recover/Refurbish Program.

What is your return/refund policy?

6 Months Money Back Guarantee

We offer easy Refunds/Returns. Our goal is to help and provide foot pain relief so we provide you with a full 6 months to try out your custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund.

Click here to view our return policy.

Where are my orthotics made?

Unlike some of our competitors, your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications and designs are made by experts here in our Houston lab.

What is your warranty/guarantee policy?

We understand orthotics are an important decision. That's why we have a full 6-month Money Back Guarantee. If you are not fully happy with them, you can return them for a full refund within the 1st 6 months.

Your orthotics include a Lifetime Warranty on the orthotic base. This does not include the top cover material since it is a consumable item that will naturally wear out. Click here to view more information.

We also offer a Recover/Refurbish Program if you need to replace/add on new top covers. Please click here to contact us about the Recover/Refurbish Program.