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Welcome FSA Store & HSA Store Shoppers.
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Multi-Condition Custom Orthotics

$460.00 ea. Sale $220

  • 2 Pairs $170 ea. or 3 Pairs $130 ea.

Custom Insoles By Mail

Experience comfort with the same custom orthotics we give doctors - at half the price.
  • Made from molds of your feet
  • Designed, made & hand-finished in the U.S.A
  • Board Certified Podiatrist: Dr. Naughton
  • 6 month money-back guarantee
  • FSA/HSA eligible
Questions? Call 888-506-7846

Join our group of 50,000 happy feet.

Free Shipping & Returns


Customer Reviews

Based on 710 reviews
95%
(678)
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(29)
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A
Alexandra S. (Decatur, US)
Highly recommend

Terrific product. These orthotics have made a world of difference in my joint health. I can stand and walk without foot and hip pain now. Customer service is excellent too.

J
Jill W. (San Angelo, US)
Best orthotics I've used

I have worn orthotics for my flat feet with accessory navicular bone issues since I was about 8 years old. I am now 47. I have been through many over the counter and professionally made orthotics over the years. These have been the most helpful to keep me active. I like to walk/hike/jog and my foot conditions make that very difficult if I don't have the right support.

H
H.E. (Newark, US)
I will recommend Bilt Lab

I will recommend Bilt Labs, they have a good product and excellent customer service. Laura and Justin are great people and always willing to accommodate and follow up until you have the right orthotics. I cant thank them enough for a wonderful experience and excellent customer service..

G
Gregory L. (Richmond, US)
Great product

Our local store selling this type of product was 8 times the price for a set of 3 inserts that you worked up to the final one. I have been using for 2 weeks and love the Bilt labs product!

L
L.M. (Lee, US)
Excellent Service

In an era of poor customer service it was a pleasure dealing with Bilt Labs. I had several adjustments and the advice given by Laura was very helpful. Needless to say I’m very pleased with my orthotics.

K
Kevin W. (New York, US)
Amazing product

These inserts immediately solved my flat foot issue. I can now walk all day without pain whereas previously at the end of an active day my ankles and feet ached and I was limping. I was shocked at how well these work.

M
M.K. (Cañon City, US)
Well worth the money

These orthotics are just as advertised. You definitely had to wear them for a few hours to break them. They are very comfortable and fit well.

J
J.P. (San Jose, US)
Excellent

I have worn custom inserts for 40 years. I ordered 2 pairs from BILT LABS and received them this week. They are constructed well and fit like a charm. I a s happy.

V
V.C. (Lineville, US)
Great customer service

I was looking for some insoles and saw this company on Google. I decided instead of buying some aftermarket insoles like I usually do that maybe these custom ones would be better so I pulled the trigger. I immediately had buyers remorse thinking what if I spend this money and it's not what I want. They said full refund if not satisfied but you know how that usually goes. So they sent the materials and I did the impressions and soon enough my custom insoles arrived. At first they seemed too thick because it made my shoes tight but after walking around a little they felt better. I had to trim them to fit my shoes and they weren't perfectly shaped when I got done with them but fit my shoes nevertheless. When you order these they send paper for you to trace your current insoles on so they can get a good idea of the shoe they'll be going in but tracing an insole can be challenging because they aren't flat and I didn't do a great job so they were a little long. They told me to trim them and I did so after wearing them a day or two I sent the unused pair back to them with a pair of insoles that came in the shoes so they could trim them right and they did and sent them back to me so I sent the pair that I trimmed back to them and wore the ones they trimmed and they made the ones I trimmed look good so now I have both pairs trimmed. All of this shipping back and forth was paid by them. I would tell them my intentions and they would email a label to me. So after wearing them a couple of weeks they were kinda too stiff for me so they said send a pair and they would put the active cover on them and they would be more flexible and they did and I did so when I got them back I still wasn't completely satisfied and decided to just send them back and they emailed a label to me and I sent them back and got a FULL refund. So they actually lost money on me, and believe me, I'm picky, but they always were kind and courteous and helpful and did everything they said that they would do. How can you go wrong with that? I would advise anyone that orders to send a pair of your current insoles that came with the shoes that you are going to use to get accurate measurements the first time when you send the fitment kit back. I would recommend this company 110% and I talked to Laura at customer service most every time and she was fantastic! Great Business!

Date of experience: June 07, 2024

K
Kristen (Los Angeles, US)
Great!

Most importantly, the customer service here is great. My first order wasn't quite right a few years ago and they remade them quickly and without issue. I've ordered additional insoles since then and am about to order another pair. The insoles work very well for me. I have a pair in the shoes I take on multi-day backpacking trips and they help prevent foot pain even when carrying a heavy pack up long, rocky trails.


Custom made to address multiple conditions or foot concerns in one design.

Plantar Fasciitis, Flat Feet, High Arch, Overpronation, Supination, Mortons Neuroma, Metatarsalgia, Bunions, Heel Pain, Achilles Tendonitis & more.

Description:

Our softest feel custom-made orthotics, these classic insoles are designed to address multiple conditions or foot concerns in one design. When multiple conditions are a concern, in most cases they all have an underlying condition.

By addressing the underlying conditions and including modifications for the associated conditions these orthotics will tackle each of those issues.

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No Doctor Markups

Direct Lab Savings

Bilt Labs is a U.S. custom orthotic lab that offers medical-grade, doctor-approved orthotic insoles, but we make them easily accessible and affordable.

Plantar Fasciitis, Flat Feet, High Arches, Over Pronation, Supination, Morton's Neuroma, Metatarsalgia, Bunions, Tendonitis & more.

How We Work

An easy process.

Place Your Order

Within 1-2 business days we ship out your foot mold impression kit, which includes simple instructions & your foot health questionnaire form.

Receive Your Foot Impression Kit

Complete your easy-to-do foot mold impression kit & questionnaire at home. Return your completed kit using the prepaid packaging included in your kit.

Custom Orthotics Design & Build

Our experts will use your foot information to build professional custom orthotics. Your new orthotics will ship out within 21 business days.

Dr. William Naughton

Board Certified Podiatrist

Bilt Labs is proud to have Dr. William Naughton as our Podiatrist. He personally oversees each custom orthotic design & build to confirm that they will address your specific needs & concerns.

Frequently Asked Questions

How long does it take to receive my custom orthotics?

Once an order is placed, we ship out your foot mold impression kit within 1-2 business days. Once we receive the kit back, we will design and build your new custom orthotics and have them shipped out to you within 21 business days.

Are these truly custom, medical-grade orthotics?

Yes! Your orthotics are designed from the exact molds of your feet, for your specific foot health needs and specifications, making them truly custom only to you.

Nothing is pre-made or off-the-shelf. You get the same medical-grade materials process that we provide to professionals in the orthotic industry.

View the Our Process video to see the custom orthotic process.

Do you take insurance or FSA/HSA?

We are approved and set up to accept insurance FSA/HSA cards. We can also send a detailed invoice that may be used for reimbursement for those with HSA/FSA accounts.

However, most insurance companies do not cover custom-made orthotics. If they do, they must be prescribed by a physician seen in person. Due to this, we do not currently work with any insurance companies.

How long will my custom orthotics last?

Bilt Labs custom orthotics typically last a minimum of 2-3 years.  The orthotics themselves can and do last longer in most cases, however, most specialists recommend a remold after this timeframe as our feet continually change.

What is your return/refund policy?

6 Months Money Back Guarantee

We offer easy Refunds/Returns. Our goal is to help and provide foot pain relief so we provide you with a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund.

Also, if for any reason the fit is not just right the first time, have peace of mind knowing that we offer free adjustments within that 6 months. Click here to view our return policy.

Where are my orthotics made?

Unlike some of our competitors, your new custom orthotics are made in the United States. We are located in the Houston, Texas area. All fabrications and designs are made by experts here in our Houston lab.

What is your warranty/guarantee policy?

We understand orthotics are an important decision. That's why we have a full 6-month Money Back Guarantee. You have a full 6 months to try out your new custom orthotics. If you are not fully happy with them by that time, you can return them for a full refund. We also offer free adjustments within those first 6 months.

Your orthotics include a Lifetime Warranty on the orthotic base. This does not include the top cover material since it is a consumable item that will naturally wear out. Click here to view more information.